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A total of 3 MC-58 access control boards and a card reader are installed, the card data monitoring does not respond, and the other doors are fine

2017-11-30 17:30

Details of the problem:

Hello, a total of 3 MC-58 access control boards and a card reader are installed, the card data monitoring does not respond, and the other doors are okay, what is the problem?

Expert answer:

Hello, according to your description, it is not really a line problem or a device problem.

You open the data monitoring of the FCARD3500T one card pass management software and choose to monitor all the doors. Then remove the card reader and directly connect it to the terminal of the reader head of the control board without wiring. Then, swipe your card, if you can swipe the card, the device is intact.

If it doesn't work, please replace it with another card reader and test again to determine whether it is a wiring problem or a device problem. If it is an device problem, please contact the corresponding salesperson and send it back to the manufacturer for repair.

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